Housing Services Team

The Housing Services Team comprises housing managers, housing officers, scheme managers and caretakers. Together they provide the capacity to deliver a very high standard of housing management to tenants across the country.

They deliver core front line services, including voids and lettings; rent collection and arrears management; tenancy management; estates and facilities services; and community and estate development.

Listed are the managers who lead this team.

Kath Cottier

Joining in in 2001, Kath is Director of Housing Services and leads Clúid’s front line housing management services. She holds an MA in Geography and a Post Graduate Diploma in Urban Development. She is charted member of the Chartered Institute of Housing and holds a Diploma in Irish Property and Facility Management.

John Cotterell

John is Head of Housing Management Services since 2018. Joining Clúid in 2016, he has previously worked in the community sector and in project management roles in the telecoms industry. John holds a Bachelor of Business Studies and French and is a certified Project Management Professional (PMP). He is currently studying for the CIH certificate of the Housing Profession in Ireland.

Marcella Flanagan

Joining in 2009, Marcella is a Housing Manager. She is responsible for leading a team in the provision of housing management services across the North West Region. Previously, she worked in various local authority housing management roles in the UK. Marcella holds a BA in Behavioural Sciences, a Leadership and Management Qualification and a Certificate in Housing.


Derek Halpin

Joining in 2005, Derek is a Housing Manager. He is a professional member of the Society of Chartered Surveyors Ireland, holds a Diploma in Irish Property and Facility Management and a HND in Construction Studies. Derek is a former Board Member for Dublin North City MABS. Previously, Derek worked in the Irish voluntary housing sector and as Operations Manager for a high-profile conference and exhibition venue.

Colin Byrne

Joining in 2007, Colin is a Housing Manager. Previously, he worked with An Garda Síochana and in property management. Colin holds a BSc in Business Management from DIT and BA in Policing Studies from the Garda College. He also holds a Certificate in Housing Mgmt.. He is a member of the Chartered Institute of Housing and the Institute for Managers of Community and Voluntary Organisations.

Rachel Lartey

Joining in 2012, Rachel is our Older Persons Housing Manager. She provides leadership to the Sheltered Housing Services Team whilst developing and managing measures to ensure the continuous improvement of the service. Rachel has worked in various community and governmental roles in the UK. She is currently studying for a BA in Counselling & Psychotherapy at Cork Institute of Technology.

John O’Sullivan

John joined Clúid in 2007 as a Housing Officer and has been a Housing Manager since 2014. Previously, he worked in the homeless sector in Cork as a Resettlement Worker. John holds a number of housing-related qualifications and is currently studying for a Masters in Co-Operative and Social Enterprise at University College Cork.