As Chair of the Board of Clúid Housing, and on behalf of all board members, I would like to welcome you to the 2020 Annual Report. Against the backdrop of a global pandemic, Clúid continues to deliver on its mission to provide good quality housing and services that enable people to build a home and thriving community.
In 2020 Clúid handed over the keys to 675 new high-quality homes
A core objective of Clúid’s response to the Covid-19 pandemic was to ensure that the organisation continued to deliver its services, while prioritising the health and safety of all our staff and residents.
Clúid supported over 2,800 new residents across Ireland in 2020
Clúid is passionate about results that matter and is committed to constantly challenging the way we do things so that we can be the best at what we do. We aim to set the benchmark for housing quality and customer service. We accept only the highest standards of conduct and put service before self-interest.
Clúid is approachable and responsive. We aim to get the best, mutually beneficial results from all our working relationships. We keep our promises.
Clúid takes personal and collective responsibility to ensure that the needs of our customers are consistently met in a cost-effective and sustainable manner.
Clúid believes that when we care for each other, interacting with integrity and respect, we will ultimately achieve the best possible outcome in any given situation.
Clúid recognises that, as an organisation, we can make a significant contribution towards supporting Ireland’s climate action goals. Sustainability is important to us and we have been working on improving our operational environmental impact over the last number of years.
In December 2020, Minister Darragh O’Brien TD announced a call for proposals for a new Department of Housing, Local Government and Heritage Cost Rental Equity Loan (CREL) scheme.
Clúid welcomed the government announcement on this new scheme.
2020 has been a unique year in the lives of residents and staff. It has tested us, made us redefine how we think of our communities, and reconnect with our neighbours. We hope you enjoy reading back over the many exciting accomplishments and highlights from the year.