To request a repair in your home, please submit the ‘Order a Repair’ online form Here
Our Customer Service Vision

Clúid is here to provide quality housing and the best possible services to all our residents. Basic services such as repairs and lettings are our ‘bread and butter’

Clúid’s Customer Service Vision is that residents are able to say:

  • That I have a comfortable home and Clúid help me if I have a problem
  • I am treated fairly & equitably
  • I have choice
  • I am dealt with quickly & correctly

Our dedicated Contact Centre team can be reached on 01 707 2088
from 9am to 5pm Monday to Friday. To request a repair, please fill out the ‘Order a Repair’ form below. Please note, calls from withheld numbers will not be connected.


    Request a Callback.
    Is there a particular member of staff you wish to call you back?

    File Upload
    If you have an image or document then you can upload it here.


    Maintenance and repairs

    From time to time we need to make repairs to damage in our home. If there is something in your home that needs repairing, please check here to see who is responsible for the repair. If you have an issue with mould in your home, please click here to download our guide to managing mould and condensation.

    Give us a call in an emergency only

    Clúid’s repairs team are currently experiencing an unprecedented level of demand. If you are experiencing an emergency please call 01 707 2088 and dial 1 for the repairs line. If your repair request is not an emergency, please fill out the form below and expect a response in the New Year.

      Clúid has a dedicated Communications Team.
      To contact the Press Office please visit the media centre.

      Visit the media centre
      Leave a Compliment or Complaint

      Whether you’ve got a compliment or a complaint, we welcome all feedback as it helps us to analyse and improve our services for all residents. Click here to download a copy of Clúid’s complaints procedure.