Our Customer Service Vision
Clúid is here to provide quality housing and the best possible services to all our residents. Basic services such as repairs and lettings are our ‘bread and butter’
Clúid’s Customer Service Vision is that residents are able to say:
- That I have a comfortable home and Clúid help me if I have a problem
- I am treated fairly & equitably
- I have choice
- I am dealt with quickly & correctly
GET IN TOUCH
Our dedicated Contact Centre team can be reached on 01 707 2088
from 9am to 5pm Monday to Friday. To request a repair, please fill out the ‘Order a Repair’ form below. Please note, calls from withheld numbers will not be connected.
ORDER A REPAIR
Maintenance and repairs
From time to time we need to make repairs to damage in our home. If there is something in your home that needs repairing, please check here to see who is responsible for the repair. If you have an issue with mould in your home, please click here to download our guide to managing mould and condensation.
Give us a call in an emergency only
Clúid’s repairs team are currently experiencing an unprecedented level of demand. If you are experiencing an emergency please call 01 707 2088 and dial 1 for the repairs line. If your repair request is not an emergency, please fill out the form below and expect a response in the New Year.