Our Customer Service Vision
Clúid is here to provide quality housing and the best possible services to all our residents. Basic services such as repairs and lettings are our ‘bread and butter’
Clúid’s Customer Service Vision is that residents are able to say:
- That I have a comfortable home and Clúid help me if I have a problem
- I am treated fairly & equitably
- I have choice
- I am dealt with quickly & correctly
GET IN TOUCH
Our dedicated Contact Centre team can be reached on 01 707 2088
from 9am to 5pm Monday to Friday. To request a repair, please fill out the ‘Order a Repair’ form below. Please note, calls from withheld numbers will not be connected.
ORDER A REPAIR
Maintenance and repairs
From time to time we need to make repairs to damage in our home. If there is something in your home that needs repairing, please check here to see who is responsible for the repair. If you have an issue with mould in your home, please click here to download our guide to managing mould and condensation.
Give us a call
If the issue that needs repairing is Clúid’s responsibility, order a repair by calling our dedicated repairs team on 01 707 2088 and selecting option 1 for repair. One of our customer service advisors will then be able to take your details and offer an appointment to have the repair carried out.
Fill out the form below
Alternatively, you can request a repair by completing the form below and we will be in touch.
Clúid has a dedicated Communications Team.
Visit the media centre
To contact the Press Office please visit the media centre.
Leave a Compliment or Complaint
Whether you’ve got a compliment or a complaint, we welcome all feedback as it helps us to analyse and improve our services for all residents. Click here to download a copy of Clúid’s complaints procedure.