Clúid want you to you feel safe in your home and community and therefore are committed to working with communities to tackle anti-social behaviour. Clúid will work with you to achieve our vision that “everyone has a great place to live”.

Clúid are aware of the detrimental impact anti-social behaviour can have on the quality of life for residents and communities. To support our residents and their communities, Clúid have developed a robust anti-social behaviour policy. Clúid’s Anti-Social Behaviour Policy is based on over 25 years of experience and Clúid’s current abilities under Irish legislation.

Anti-social behaviour comes in two forms:
Persistent Anti-Social Behaviour
Serious Anti-Social Behaviour.

As a Landlord, Clúid is governed by the Residential Tenancies Board and restricted under the Residential Tenancies Act 2004. Therefore, we need you, your community and collaboration with relevant state agencies to successfully tackle anti-social behaviour.

Clúid is committed to supporting residents to remain in their homes, where possible. Therefore Clúid will balance the rights of the individual with the impact of anti-social behaviour on you, your neighbours and the wider community. If appropriate, Clúid will consider multiple solutions that prevent residents from entering the breach of tenancy process. Clúid’s Tenancy Sustainment team are dedicated to supporting residents who may be experiencing difficulties in their life. Click here to find out more about our Resident Support Services.

abs_intro_img

Report Anti-Social Behaviour

Please report incidents of anti-social behaviour to Clúid by:

Email: cluid@cluid.ie

Phone: 01 707 2088

Address: 159-161 Sheriff Street Upper, Dublin 1, D01 R8NO

Please take note of dates, times, and detail of the incident. This will help your Housing Officer with their investigations. Download the ASB Log Sheet

If you have reported the incident to Gardaí, please request a PULSE number and the name of the Garda you dealt with.

Anti-Social Behaviour FAQs

We have developed a number of frequently asked questions to assist residents understand anti-social behaviour in more detail. You will find information on defining ASB, examples of ASB and the responsibilities of Clúid staff and residents.

  • What is Anti-Social Behaviour?
    What is Anti-Social Behaviour?
    read more
  • What is not considered to be Anti-Social Behaviour?
    What is not considered to be Anti-Social Behaviour?
    read more
  • Examples of Serious ASB, Persistent ASB & Breach of Tenancy, and what to do.
    Examples of Serious ASB, Persistent ASB & Breach of Tenancy, and what to do.
    read more
  • How do Clúid investigate Anti-Social Behaviour?
    How do Clúid investigate Anti-Social Behaviour?
    read more
  • The Importance of Evidence
    The Importance of Evidence
    read more
  • What Clúid can do to tackle / prevent Anti-Social Behaviour?
    What Clúid can do to tackle / prevent Anti-Social Behaviour?
    read more
  • What Clúid cannot do to tackle Anti-social Behaviour?
    What Clúid cannot do to tackle Anti-social Behaviour?
    read more
  • What happens if Clúid serves a Notice of Termination?
    What happens if Clúid serves a Notice of Termination?
    read more
  • Alternative Dispute Resolution
    Alternative Dispute Resolution
    read more
  • Relevant Services that may be required to support your Anti-Social Behaviour Concerns
    Relevant Services that may be required to support your Anti-Social Behaviour Concerns
    read more

Resident Support Services

Find information about the support services available to Clúid residents. These service providers have worked with Clúid staff and residents in the past and have helped residents overcome whatever challenges may arise.

Find out more