Resident Engagement
Clúid recognises that resident engagement and community development practices are instrumental in enabling residents to influence and collectively take action to build sustainable communities and improve our services.
Our Resident Engagement Strategy, developed in collaboration with residents, board and staff, puts resident engagement on a more structured footing. It sets the direction for our internal and external activities, ensuring a strong resident voice. The strategy will inform and improve our services, strengthen communities and feed into Clúid’s governance and management processes.
My Voice
We believe in Community. We believe that behind every ‘Great Place to Live’ is a community of people working together to make it happen. We also believe that residents should be empowered to take ownership of their neighbourhood and build safer, more resilient communities for all.
Stepping Stones
Stepping Stones is an annual award scheme run by Clúid Housing for residents who are planning to attend a training or education course. Clúid supports residents with this ‘stepping stone’ to a new direction in life.
The Stepping Stones award is for all Clúid residents and authorised occupants living within Clúid homes. However, Stepping Stones is limited to people who are not receiving any other sources of funding. People who are receiving a Student Universal Support Ireland (SUSI) grant or grants from other sources, e.g. St Vincent de Paul, credit union etc., are not eligible to apply for funding.
Clúid Greening Strategy
Clúid’s sustainable vision for the future means having every resident live in a low carbon, affordable home, in a place that promotes positive wellbeing and sustainable living. Clúid’s commitment and work to build as sustainable an organisation as possible will become both broader and more focused through the development of our Greening Strategy and Green Action Plan.
National Residents’ Advisory Group
Early in 2020, Clúid collaborated with residents to form the National Residents’ Advisory Group (NRAG), a first for Clúid. The group is made up of people from across the resident community, with the objective of incorporating the residents’ voice and perspectives into all areas of the organisation.

Being a Good Neighbour
Clúid knows that anti-social behaviour can have a negative effect on the day to day lives of residents and their families. Our team is committed to preventing and addressing these issues. We will always investigate and try to solve complaints.
Resident Support Services
Find information about the support services available to Clúid residents. These service providers have worked with Clúid staff and residents in the past and have helped residents overcome whatever challenges may arise.