Role Overview

To carry out and assist with all trade related tasks as an Electrician working as (but not restricted to) part of a customer focused responsive repairs team. Clúid Housing is a forward-thinking organisation, ensuring that its properties are repaired, adapted and refurbished to a high standard.
 
You will also be responsible for ensuring continuous delivery of our purpose “right repair, right time, first time” and Scope of Services which details our repair obligations.


  • Position: Electrician
  • Reporting to: Field Team Leader
  • Location: Cork City
  • Contract type: Permanent
  • Salary: €53,703.00

Key Responsibilities

Service Delivery

  • Responsible for ensuring all repairs are completed in accordance with our Purpose “right repair, right time, first time” by delivering an efficient in-house repairs service ranging from responsive repairs, voids, subcontracting and out of hours repairs.
  • To assess and carry out (but not restricted to) responsive repairs effectively & efficiently maintaining our “right repair, right time, first time” approach to our customers.
  • Responsible for (but not restricted to) the effective delivery of Electrical works within void, responsive repairs and planned services.
  • You will ensure that the work is undertaken in a timely manner, whilst maintaining a high standard of workmanship.
  • You will manage customer enquiries, responding in a professional manner coordinating with our Operations Centre.
  • Provide out of hours support on a rota-based system.
  • To ensure that debriefs are provided to the Resource Planner for all jobs.
  • To be available to receive and respond to all job allocations.
  • To report and confirm job details and estimated time on location to the Resource Planner to enable appropriate job scheduling.
  • Work on own initiative to ensure that all repairs are carried out efficiently to ensure the right level of customer satisfaction is achieved.
  • Ability to work flexible hours is essential to meet the business needs and demand.
  • Take responsibility for all transport, equipment or mobile phone devices which may be issued by Clúid Housing and ensure that they are always kept in excellent condition and secure.
  • Take personal responsibility for the understanding and application of the Clúid way by working as instructed by the Field Supervisor who will measure both individual and team objectives.

 
Training

  • From time to time if requested, to act as a mentor to trainees within the organisation and encourage a learning environment.
  • To undertake any other duties as required by Clúid Housing from time to time, if these duties are of a greater level of responsibility or skill than those required in the post, then full training and appropriate supervision will be provided.
  • Attend/Request training appropriate to your role

 
Health & Safety

  • To take personal responsibility for your own health, safety and welfare and that of colleagues in the workplace and ensure a clean, secure and safe working environment.

 
Corporate Responsibilities

  • Ensure all activity is aligned to Clúid’s values and contributes to the mission of supporting the development of thriving communities
  • Adhere to all Clúid policies and procedures at all times
  • To always exercise discretion
  • To fulfil all care and high standards regarding both Clúid’s and your own health and safety obligations

 
General

  • To positively promote the Association in all activities
  • Any other duties which are consistent with your role

Person Specification

Knowledge & Skills

  • A good knowledge of the general building and construction industry
  • Good understanding and knowledge of basic Health & Safety
  • Ability to make decisions and confident at problem solving
  • Excellent communication skills both written and verbal
  • Excellent personal presentation and time keeping skills
  • Ability to display excellent Customer Service skills both internally and externally, generating a positive working environment
  • Ability to work diligently, as part of a team
  • Ability to work with plans / detailed drawings & specifications
  • Ability to demonstrate technical skills in both core trade and associated trades
  • Numeracy skills

Experience/Qualifications

Experience

  • Experience in ordering and collecting materials and/or plant hire
  • Experience of property maintenance
  • Experience of working within the Social Housing Sector
  • Ability to work at heights
  • Experience carrying out periodic inspections and completing all related certification
  • Good knowledge of heating control systems and fault finding
  • Minimum of three-year domestic experience

Qualifications

  • Full Trade Apprenticeship (essential)
  • Training and registered with RECI (domestic)
  • Safe Pass (desirable)
  • Accredited Electrical Qualified Certifier (QC) (desirable)
  • Full clean drivers license

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