Role Overview
- Position: IT Project Manager
- Reporting to: Senior Project Manager
- Location: 159-161 Sheriff Street Upper, Dublin 1 (Hybrid)
- Contract: Fixed Term until 31st December 2026
- Salary: €57,224 – €78,684
We are a dynamic and growing organisation of approximately 400 employees, committed to leveraging technology to improve operational efficiency and services for our residents. We have recently undertaken a strategic transformation by migrating our core business applications to Microsoft Dynamics 365, forming the foundation for a modern digital ecosystem.
Our technology function is undergoing significant change, with further business-critical applications scheduled to move onto the Dynamics platform. To support this work, we are seeking an experienced and delivery-focused IT Project Manager to lead the successful rollout of key Dynamics 365 workstreams. You will be responsible for delivery in a hybrid/agile environment, with full accountability for delivering outcomes on time, within budget, and to scope, while proactively managing risk, dependencies, and governance.
Key Responsibilities
- Leadend-to-end delivery of Microsoft Dynamics 365 workstreams (e.g., Finance, Customer Engagement, Housing Operations), ensuring alignment with programme goals and benefits.
- Take full accountability for project delivery across time, cost, and scope, using appropriate delivery methodologies (Agile or hybrid).
- Develop and manage detailed project plans, budgets, resource allocations, and delivery timelines in collaboration with internal stakeholders and external vendors.
- Identify, assess, and manage risks, issues, and dependencies, implementing mitigation strategies and escalating where appropriate to avoid impact on project delivery.
- Work closely with our external implementation partner, ensuring performance against contractual obligations, clear communication, and timely delivery of agreed milestones.
- Drive adherence to internal governance frameworks, ensuring appropriate documentation, quality assurance, and decision-making throughout the project lifecycle.
- Facilitate Agile ceremonies (e.g., sprint planning, reviews, retrospectives) and support iterative delivery while managing cross-team dependencies and integration points.
- Support change management, business readiness, and stakeholder engagement to ensure effective user adoption and realisation of business value.
- Coordinate business process mapping, data migration, testing, training, and cutover activities in collaboration with subject matter experts and delivery teams.
- Provide clear, regular reporting to the programme board and steering committee on progress, risks, budget tracking, and delivery confidence.
Corporate Responsibilities
- Ensure all activity is aligned to Clúid’s values and contributes to the mission of supporting the development of thriving communities
- Adhere to all Clúid policies and procedures at all times
- To exercise discretion at all times
- To fulfil all care and high standards regarding both Clúid’s and your own health and safety obligations
Person Specification
- Excellent organisational skills
- Strong attention to detail
- Ability to work on own initiative
- Excellent communication, facilitation, and stakeholder management skills across business and technical domains.
Experience/Qualifications
- 6+ years of project management experience in enterprise IT or transformation programs.
- 2–3 years managing Microsoft Dynamics 365 implementations, preferably in collaboration with a third-party vendor or system integrator.
- Strong experience delivering projects in an Agile or hybrid Agile/Waterfall environment.
- Deep understanding of D365 modules (e.g., Finance & Operations, CE, SCM).
- Proven ability to manage vendor relationships, performance, and governance frameworks.
- PMP, PRINCE2, or Agile certifications (e.g., CSM,SAFe) strongly preferred.
- Experience with Agile tools such as Azure DevOps, Jira, or similar.
- Solid knowledge of change management and Agile delivery in enterprise settings.
- #LI-Hybrid
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