Clúid’s Property Services Team is an experienced network of maintenance professionals and building surveyors, supported by a central investment and asset management planning team.
Property Services
at a Glance
Clúid has a strong performance record in delivering quality services to our residents. This is achieved through a joint commitment to collaboration between our employees and our residents
Planned Programme 2019
(asset enhancements)New kitchens 109New boilers installed 50New heat pumps installed 142New windows and doors fitted 431
€4.006mCyclical Works
Gas boiler service schedule compliance 99.8%Gas and oil boilers serviced 4,788Electrical inspections completed 847
€1.01m
25 years of
investment in
our properties
Clúid has invested in excess of €7m between 2016 and 2019 to upgrade properties and make them more energy efficient.
Energy Improvements
Amount spent on property upgrades (to Q4 2019)
€€7Compliance and Safety
Investment
€€7Adaptations
Total spend since 2017
€€750
Customer
Contact Centre
Over Clúid’s 25-year history we have led the way on many occasions. Opening the Customer Contact Centre (CCC) in January 2012 was a milestone moment.
Total rent payments received by phone
€551447Customer Service contacts
164045
Clúid Works celebrated its first birthday in 2019, marking 12 months of delivering a national responsive repairs and voids service to our residents.
Total number of
repairs in 201914026Average number of
days to complete repair
5Total number of
voids in 2019
204
Download Clúid's
Annual Report 2019
For over 25 years Clúid has been providing quality homes and services to make sure everyone has a great place to live. This years report is a celebration of Clúid’s achievements througout 2019 and a recognition of the energy and enthusiasm that the team at Clúid has invested since 1994 in support of residents. We hope you enjoy reading back over the many exciting accomplishments and highlights from the year.
Get in touch
Press
If you have a Media query that you would like to discuss then please contact us now:
press@cluid.ie or
call 01 707 2088
New Business
If you have a project you would like to discuss then please contact us now:
newbusiness@cluid.ie or
call 01 707 2088
All of my bills have come down since we’re after getting the new heating system. They did a great job on it.
— Tommy Sherlock