A Mediator is an impartial, non-judgemental person/ persons who manage negotiations between disputing parties in a neutral way. The aim is to help the people involved in a dispute to reach an agreement that is acceptable to both sides. The mediator acts as a “go-between” to help re-open channels of communication and assist neighbours in coming to an agreement.

Mediation is proven to work very well in neighbourhood disputes.

Clúid have a number of employees who are professionally trained in Mediation and conflict and dispute resolution. If neighbours cannot come to a resolution themselves, Clúid may offer mediation as a resource to assist neighbours in finding a resolution together.

Residential Tenancies Board

All Clúid tenancies are registered with the Residential Tenancies Board (RTB). The RTB is a public body set up to support and develop a well-functioning rental housing sector. The RTB specialises in Landlord and Tenant dispute resolution. This means that either party can raise a case against the other if they cannot come to a satisfactory resolution.

The RTB offer both adjudication and mediation services. Further details can be found on the RTB website.

Report Anti-Social Behaviour

Please report incidents of anti-social behaviour to Clúid by:


Phone: 01 707 2088

Address: 159-161 Sheriff Street Upper, Dublin 1, D01 R8NO

Please take note of dates, times, and detail of the incident. This will help your Housing Officer with their investigations. Download the ASB Log Sheet

If you have reported the incident to Gardaí, please request a PULSE number and the name of the Garda you dealt with.